LiveAdmins Live Chat1.9.4 - App Store

LiveAdmins Live Chat software is a convenient application for businesses to connect with online shoppers without any wait. LiveAdmins Live Chat ensures real-life customer service with which customers can be greeted and assisted in real time. Responses through email/phone call can be slow, but with LiveAdmins Live Chat application, you can be available 24/7 to assist customers with their queries from your iPhone/iPad. Online customers run into dead-end all the time while trying to make a decent purchase and you can’t sit in front of your system all the time to assist online customers as a result of which buyers can easily plummet due to lack of assistance on a company’s website. However, LiveAdmins Live Chat app allows customers quick-access for instant solutions with just a few keystrokes from your iPhone.
Some of its benefits are elaborated below:

1. Chat Prompts

Whenever a visitor lands on your website, a notification would automatically inform you of it. No need to check on the status of your visitors time and again as you will be prompted for each visitor. Therefore, a simple alert leads to establishing a hassle-free one-on-one interaction. Hence, your visitors are just a click away.

2. Ease of Use

All this Live Chat app requires is an iOS device and an internet connection, and then you’re all good to go. Just pick up your gizmo and proactively strike up a conversation with your online visitors.

3. Instant Chat Response and Fast Query Resolution

With the integration of LiveAdmins Live Chat app, assistance for customers starts from the very moment they land on your webpage and continues until they leave. The conversation is quite akin to instant messaging where a chat window automatically opens up with a live rep offering help. While email and telephone entail lengthy delays, support through LiveAdmins Live Chat ratchets up response time, thus adding more to customer gratification.

4. A 24/7 Touch point

Unlike any other similar application, live chat service is available and accessible 24/7. Research shows that 52 % of the customers would go elsewhere if there is a lack of efficient customer service. With LiveAdmins Live Chat, there are no disruptions, no delays and customers can easily sidestep problems that come with lack of availability.

5. Capable of Catering to Multiple Industries

LiveAdmins Live Chat app can be used to serve customers over a wide range of businesses. Currently, we cater to automotive, real estate, law, medical websites, travel, hospitality, IT and much more.

6. Multilingual Services

The services of this app aren’t confined to English. Its flexible, thus providing support in multiple languages. Simply install a language specific virtual keypad on your device and chat in the language of your choice.

7. A Rundown of Positive Implications

Instant responsiveness, query resolution and proactivity is all that is needed to win customers over. Taking into account all these factors, LiveAdmins Live Chat:

. Adds to greater customer retention
. Reduces churn rate and shopping cart abandonment
. Creates loyal customer base
. Increases customer satisfaction

Version History Fresh New UI – Enjoy a more modern and user-friendly design throughout the app.
Guided Walkthroughs – Step-by-step guidance introduced for each section to help users navigate easily.
Performance Improvements – Faster, smoother, and more reliable app performance.
Update now for a better experience! 1.9.4 Apr 29 GDPR compliance 1.8.1 11/21/2022 GDPR compliance 1.8 04/12/2022 IOS 15 upgrade fixes 1.6 01/19/2022 UI Improvements 1.5.2 06/17/2021 Bug fixes 1.5.1 06/16/2021 UI Improvements 1.5.0 05/15/2020 Video Involve fixes 1.4.19 02/13/2020 Whatsapp messaging support added. 1.4.17 04/18/2019 UI Improvements 1.4.16 01/11/2019 UI Improvements 1.4.15 11/24/2018 File sharing option added
UI improvements 1.4.14 10/31/2018 UI Improvements 1.4.13 09/25/2018 Chat To SMS implemented
Voip Functionality Improved UI 1.4.12 09/06/2018 Bug Fixes 1.4.11 06/05/2018 Bug Fixes 1.4.10 05/28/2018 Buzz Notifications
Bug fixes 1.4.9 05/18/2018 Chat to SMS support added 1.4.8 05/02/2018 UI/UX improvements to standard UI

VOIP option added 1.4.7 04/26/2018 Client Buzz Sound added 1.4.6 03/28/2018 Involve Video Stability 1.4.5 03/05/2018 Push notification improvements
Claim Chat Stability 1.4.4 02/22/2018 Claim chat workflow Integrated
Bug fixes 1.4.2 02/16/2018 Bug fixes 1.4.1 02/08/2018 Bug fixes
UI Improvements 1.4.0 02/04/2018